Our careful selection, reference checks and where necessary Criminal Records Bureau (CRB) provides reassurance to our clients to trust in provision of our services even in their absence. We provide our staff with (IDs), uniform and train them not just to complete their tasks but also to be courteous in their dealings with clients.

We place great emphasis on establishing partnership with our clients. Personal contacts and performance feedbacks help to ensure their satisfaction.

Supervisors carry out day-to-day management of cleaning staff on your premises.

Managers visit regularly to monitor quality, and undertake client satisfaction reviews.

Poolfresh take pride in our reputation for adhering to Health & Safety guidelines and operational procedures. Staffs are trained in safe working practices including COSHH data and Risk Assessments:

Careful selection and vetting of staff.

Staff are uniformed and if required provided with photo ID badges.

Our references or referrals are our best advertising tool. This may explain why 90% of our original customers are still with us today. Our loyal clients are only too pleased to recommend us for our approach, desire for quality of service and lower cost.